Warranty Information:

  1. All products sold by carry a 14-day warranty against manufacture defects and workmanship unless otherwise specified.  The warranty period goes into effect from the day your package is delivered.

  2. Our warranty covers replacement or repair of defective / damaged products only, as determined by our technicians or Return Merchandise Authorization (“RMA”) representatives.

  3. All sales are final for all products sold by

  4. Modifying, altering, or removing the orange tip on Airsoft replicas will void all warranties and could violate federal or state laws.

  5. Warranty on internal upgrade / replacement parts is voided when item(s) is(are) installed. will not be responsible for compatibility issues between various manufactures.  Many airsoft parts require modification to fit and is part of the hobby.

  6. Warranty is voided when a product is abused, altered, skirmished, disassembled in any way, not in original packaging, showing any alteration or removal of the orange tip, or past the 14-day warranty period.

  7. Our warranty does not apply to any product sold under $70.

  8. Warranty does not cover cosmetic damage.

  9. We do not offer any trial orders. Please conduct your research before making a purchase, as all sales are final.

  10., at its sole discretion, may repair or replace all airsoft guns, magazines, and batteries that conform to its warranty at no charge.  We may use functionally equivalent, reconditioned/refurbished/pre-owned or new products, accessories or parts.

  11. Shipping Charges: Return shipping for any item(s) is(are) not covered under any warranty.  No exceptions.

  12. Abuse and Misuse: Warranty does not cover defects or damage that result from: (a) improper operation, storage, misuse, or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity, perspiration, sand, dirt, extreme heat, or the like; (c) use of the products for commercial purposes or subjecting the product or accessory to abnormal usage or conditions; or (d) other acts which are not the fault of

  13. Use of Bad BBs: The use of any poor quality BBs, such as those sold at, but not limited to, Walmart, Dick's Sporting Goods, K Mart, Big 5, etc., will void any airsoft gun's warranty.  The aforementioned BBs should not be used.  They are of poor quality and will damage the airsoft guns we sell.

  14. Tactical Gear, Internal, and External Upgrade Parts are not covered under warranty.

  15. reserves the right to refuse service to anyone.  Warranty policies are subject to change without notice.

Return Policy:

  1. Due to the nature of the products listed on our website, all sales are final.

  2. Returns are not available unless has pre-authorized the return under certain circumstances. To request a return please email to our RMA department at and include your order number and detailed description of issues.

  3. A 15% restocking fee will be applied to all item(s) authorized for return by RMA department.  Restocking fee and rate is subject to change at any time, at the discretion of

  4. All upgrade parts are sold as is, all sales are final, No exceptions.

  5. Custom guns and special ordered products are not returnable/refundable, No exceptions.

  6. Shipping charges are not refundable, and return shipping for any item(s) is(are) not covered, No exceptions.

  7. If your package arrived damaged, please inspect all of its contents and contact us immediately within 3 calendar day after delivery.  We can assist you in completing a damage claim with the shipper.

  8. Any items returned without an RMA issued by our representatives will be refused or discarded.  The customer will be responsible for any return shipping costs.

  9. Customers are responsible for shipping charges when returning product(s) to for any warranty claims or services.

Shipping & Handling:

  1. For your protection, we will only ship to verified billing (confirmed) addresses.  No exceptions.

  2. Purchasers must be 18 years of age or older, or purchasing with parental consent.

  3. We do not ship C.O.D. and UPS does not ship to post office boxes.

  4. ships to the United States (excluding U.S. territories and APO/FPO addresses) and Canada.  For international orders, please contact for more details.

  5. All orders are guaranteed to ship within 24-48 hours (excluding weekends and holidays).

  6. Any back order item(s) that return to inventory will be shipped at no additional cost to the customer via the most economical shipping cost.

  7. Delivery signature is required for orders over $100 dollars.

  8. We do accept money orders and personal checks (payments by check or money order will require 7 days to clear).  For orders with payment by check or money order, please proceed through the ordering process until a credit card is requested.  Please have this page printed out and e-mail us for a mailing address. Or if you are paying through PayPal, please also follow the instructions above and send payment to us at with the order details included in the comment section of your payment.

  9. Depending on the product(s) listed, packages will be sent by UPS, USPS, or Fedex to ensure timely deliveries.

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